1. Introduction
IRU Foodcare Ltd. ("we", "our", or "us") is committed to protecting the privacy of our business clients, staff users, and customer members. This Privacy Policy explains how we collect, process, and safeguard personal information across our multi-tenant business management platform.
2. Information We Collect
- Business & User Accounts: Name, business email, phone number, branch assignments, and role credentials.
- Customer Profiles: Contact information, membership plan status, check-in history, loyalty points balance, and booking history.
- POS & Financial Logs: Sales transactions, payment method logs, commission earnings, and receipt records.
- Communications Log: SMS and Email notifications dispatched via platform automation.
3. How We Use Your Information
- To operate membership validation, check-ins, POS processing, appointments and multi-branch operations.
- To calculate staff commission earnings, advances and payouts accurately.
- To deliver automated membership expiry reminders, payment receipts and appointment notifications.
- To maintain audit trails for transactions, loyalty adjustments and communication delivery.
4. Data Sharing & Security
We do not sell or trade personal data to third-party advertisers. Data is shared strictly with authorized infrastructure service providers (e.g. database hosting, SMS/email gateways) to deliver platform functionality. We implement industry-standard encryption (TLS) and strict role-and-branch data isolation.
5. Your Rights & Contact
To exercise data access, correction, or deletion requests, contact us at:
To delete your account and its data, follow the steps on our account deletion page.